Online Shopping Reviews

Zaful 2019 Review

Zaful home page screenshot on April 26, 2019
Zaful 2019 Review
Zaful is generally a great place to find pieces of all styles and designs, both for men and women. What impresses us most about this website is that it offers great-looking items in very affordable prices. They also have quite a huge selection, which enables customers to find all or most of their fashion needs in just one purchase. However, we think that most of their items aren’t great in quality, which can be expected with the price customers pay. But what’s most disappointing about the website is their failure to properly refund customers and lack of a hassle-free return process.
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Wide selections of items with great styles and designs
Items are affordable
Quality of items aren’t that good
Customer support is pretty bad, especially in answering post-order concerns
International shipping fees aren’t handled by the website
Return process is really difficult
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While we didn’t expect really great quality stuff from Zaful, we’re still quite disappointed with how the pieces looked when they arrived. We liked the designs, however, and still could easily come back for more purchases when it comes to the styles of their pieces. Their customer service though, was really stressful for us. The website has such a difficult process for item returns without great help from their customer support. For customers outside the US, the added international fees are another bad surprise and headache you could expect to experience with this website.

Zaful catalog page screenshot on April 26, 2019 Zaful product page screenshot on April 26, 2019

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