Many long-time customers of Lululemon attest to the quality of pieces they get from the brand before, yet they have noticed a decrease in the quality of items that the retail store offers nowadays. What impresses us about this website though, is that they have stylish pieces for a specific niche. However, the quality of items isn’t guaranteed, which disappoints us as the price range on the website is quite high. Their poor customer service adds to our list of Cons for this online store, as well as their bad tracking of shipping.
Lululemon 2019 Review
Lululemon is a usual go-to online shopping destination for activewear and athleisure pieces. Their collections are a hit or miss—they have items that are fashionable and durable, but some pieces also break after the first wash or use. Our shopping experience was quite hassle free at first, until the shipping got delayed and the website refused to take requests of returns or exchanges. The customer support added to the stress of it all, as they seem to be unreachable through email and hard to reach through phone as well.
Products' Positive Reviews
Range of Products
Collections have amazing style of athleisure and activewear pieces
Wide range of selections for men, women and children
Customer support wasn’t reachable through email
Terrible return and exchange policy
Some items aren’t that great quality-wise
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