Online Shopping Reviews

Gilt 2019 Review

Gilt home page screenshot on May 17, 2019

August 2021 Sales (LATEST)


Gilt 2019 Review
Description
Gilt exudes a refined taste right off the bat, with its aesthetically pleasing homepage and collections that are obviously well-curated. Featuring items from high-end brands that luxury fashionistas are all craving for, the website is easily a lovable online destination for many customers. However, all those positive feedback are overshadowed by the terrible experiences of many shoppers with wrong sizes, slow shipping and terrible customer support.
Products' Positive Reviews
50
Customer Support
20
Range of Products
39
Shipping Options
23
Reader Rating0 Votes
0
Positives
Features high-end brands
Website has a refined aesthetic
Collections are well-curated
Negatives
Sizes run small
Shipping takes a lot of time
Customer support isn’t that helpful
33
Ratings
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Gilt might have a good selection of pieces, but they get a lot of hate and negative reviews from dissatisfied customers. Many are appalled by the unhelpful customer support they received encounter from the website. Return policy of damaged items is ridiculous too, with a few customers reporting to have paid 10$ to return an item that was shipped with damage.

Gilt catalog page screenshot on May 17, 2019 Gilt product page screenshot on May 17, 2019

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Products' Positive Reviews
Customer Support
Range of Products
Shipping Options
Final Score

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