Online Shopping Reviews

Violet Grey 2019 Review

Violet Grey home page screenshot on May 8, 2019
Violet Grey 2019 Review
Description
Violet Grey may not be at the top 3 beauty shops worldwide, but it sure does look like it is one of them. The website is crisp and clean, with products you know have been carefully curated, not only for their price, but their high-end labels and popularity as well. The website allows a smooth purchasing process, but the customers’ woes come afterwards, when they have to return a product or even complain about the website’s mistake.
Products' Positive Reviews
58
Customer Support
22
Range of Products
67
Shipping Options
56
Reader Rating1 Vote
17
Positives
Great selection of high-end beauty products
Website is clean and aesthetically pleasing
Beauty articles are also featured on their website
Negatives
Terrible customer support
51
Ratings
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Violet Grey has gained a lot of negative reactions from shoppers and customers not only for their awful customer service but also because of some of their products as well. While the product mistake can be attributed to the product brand, the website still should have better ways of resolving such complaints from their shoppers. Overall, this site is a hit or miss for its customers—some hate them and swore to never buy from them again, while others love the shop and returns to buy more of their products.

Violet Grey catalog page screenshot on May 8, 2019 Violet Grey product page screenshot on May 8, 2019

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Products' Positive Reviews
Customer Support
Range of Products
Shipping Options
Final Score

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