Violet Grey has gained a lot of negative reactions from shoppers and customers not only for their awful customer service but also because of some of their products as well. While the product mistake can be attributed to the product brand, the website still should have better ways of resolving such complaints from their shoppers. Overall, this site is a hit or miss for its customers—some hate them and swore to never buy from them again, while others love the shop and returns to buy more of their products.
