Online Shopping Reviews

Miss Selfridge 2019 Review

Miss Selfridge home page screenshot on April 23, 2019

February 2021 (WHAT'S NEW?)


Miss Selfridge 2019 Review
Description
Miss Selfridge has long been a destination for fashionistas to find classy and stylish outfits, yet our recent verdict is that they aren’t the same as they were before. Sure, they still have a lot of selections for fashionable items, yet the quality of the pieces aren’t guaranteed to make you swoon anymore. Their customer service isn’t amusing to us at all, with instances of delayed shipping and bad experience with returns, we’re thinking it might be better to visit their physical store than to order through their website.
Products' Positive Reviews
57
Customer Support
49
Range of Products
76
Shipping Options
15
Reader Rating0 Votes
0
Positives
A lot of options for women’s clothing and accessories
Stylish pieces with on-trend designs
Negatives
Website isn’t that customer-friendly
Customer support is quite bad
49
Ratings
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Miss Selfridge is quite a known name when it comes to women’s fashion, as they offer some of the most stylish dresses, tops, pants, lingeries, shoes, and even accessories. They also had a smooth purchasing and payment process, which turned the opposite way when they added a new checkout system which removed the ‘Save For Later’ function, making customers find the items they want every time they log in. Quality of pieces can be a hit or miss with the website as well, plus the long time of shipping and not that helpful customer support totally tick us off—which is why we aren’t as thrilled about this website as we were 7 years ago.

Miss Selfridge catalog page screenshot on April 23, 2019 Miss Selfridge product page screenshot on April 23, 2019

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