Shoppers easily fall in love with Catbird’s items—understandably so, as they have amazing collections featuring simple yet classy pieces, as well as crystal-embellished and layer-worthy items. However, the quality and craftsmanship of the jewelry pieces are quite questionable, as some customers expressed their disappointment on some items that easily broke or fell apart. Many of those complaint though have been pacified by the respectful and quick response of their customer support, who provided replacement items.
