Orchard Mile is a home for luxurious array of products, from clothing and shoes, to bags and accessories from both high-end and up-and-coming designers. Its variety of items, plus availability of mid-range priced products along with luxury ones draw many customers into the website. This online shop also offers a great size range with items that are true to size, so clients don’t have to worry about not getting something that doesn’t fit them. However, some customers complained about the awful customer service, especially when it comes to the long processing of cancelled orders and out of stock items.