Online Shopping Reviews

Anthropologie 2019 Review

Anthropologie home page screenshot on April 28, 2019
Anthropologie 2019 Review
Description
Anthropologie has some cool and trendy fashion pieces as well as beautiful home decor pieces that many customers couldn’t resist to add to cart. Aside from the actual items themselves, the quick and smooth ordering process is another thing that usually impress their shoppers. However, they fail to properly track their orders and stocks and they have a long process for returns and refunds, which a lot of customers hate about the website.
Products' Positive Reviews
78
Customer Support
13
Range of Products
71
Shipping Options
62
Reader Rating0 Votes
0
Positives
Offers trendy fashion items
Great choices for home decor pieces
Ordering process is quick and smooth
Negatives
No proper tracking of items that are out of stock, leaving customers waiting for a processed order to be fulfilled
Return and refund takes a long time to complete
Customer support lacks sympathy and willingness to help shoppers
56
Ratings
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While a lot of shoppers love many of the fashion and home decor pieces in Anthropologie, there are many things that make some customers think twice about ordering again from their website. First, it’s a hit or miss when it comes to the sizing of their items. When an item doesn’t fit, it will be such a hassle to return the item too, as it usually takes them a month before fully processing requests for returns. On top of that, many customers also experienced an unhelpful encounters of Anthropologie’s customer support.

Anthropologie catalog page screenshot on April 28, 2019 Anthropologie product page screenshot on April 28, 2019

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