While a lot of shoppers love many of the fashion and home decor pieces in Anthropologie, there are many things that make some customers think twice about ordering again from their website. First, it’s a hit or miss when it comes to the sizing of their items. When an item doesn’t fit, it will be such a hassle to return the item too, as it usually takes them a month before fully processing requests for returns. On top of that, many customers also experienced an unhelpful encounters of Anthropologie’s customer support.
Anthropologie 2019 Review
Anthropologie has some cool and trendy fashion pieces as well as beautiful home decor pieces that many customers couldn’t resist to add to cart. Aside from the actual items themselves, the quick and smooth ordering process is another thing that usually impress their shoppers. However, they fail to properly track their orders and stocks and they have a long process for returns and refunds, which a lot of customers hate about the website.
Products' Positive Reviews
Range of Products
Offers trendy fashion items
Great choices for home decor pieces
Ordering process is quick and smooth
No proper tracking of items that are out of stock, leaving customers waiting for a processed order to be fulfilled
Return and refund takes a long time to complete
Customer support lacks sympathy and willingness to help shoppers
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