While we didn’t expect really great quality stuff from Zaful, we’re still quite disappointed with how the pieces looked when they arrived. We liked the designs, however, and still could easily come back for more purchases when it comes to the styles of their pieces. Their customer service though, was really stressful for us. The website has such a difficult process for item returns without great help from their customer support. For customers outside the US, the added international fees are another bad surprise and headache you could expect to experience with this website.