Online Shopping Reviews

Shopbop 2019 Review

Shopbop home page screenshot on March 26, 2019

September 2022 Sales (LATEST)


Shopbop 2019 Review
Description
Shopbop captures a huge population of women’s hearts with their amazing collection of modern pieces both from known and emerging women’s designers. Focusing on contemporary and designer pieces, the online retail destination offers a collection of the trendiest and most current accessories and apparels of today. It was created in 1999 and has been Amazon’s subsidiary since 2006.
Products' Positive Reviews
Customer Service and Support
Range of Products
Shipping Options
Reader Rating1 Vote
Positives
Purchases are eligible for Amazon Prime.
Category tabs including best seasonal pieces and sales tabs.
Modern collections from emerging designers.
Negatives
There are many cases of customers receiving the wrong item.
Return and refund policy takes a lot of time and is stressful for some customers.
Quality of some items are questionable, according to a few buyers.
2.8
Ratings
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Shopbop is among the leading online e-commerce platform of today, with its growth attributed to its up-to-date, fashionable, and comprehensive selection of apparels. Shoppers can find pieces from top designers in Shopbop’s website, but it is also known to be a strong supporter of up-and-coming women’s designers and brands. So with Shopbop, you get the best of both worlds: the established and well-known selections, as well as the new and modern collections.

From its creation in the late 90s, Shopbop has undergone transformations and redesigns, a major one was when it was acquired by Amazon. It ran independently from the online shopping giant, and established its name as a leading fashion authority for women’s apparels.

Aside from the shopping website where you can find collections from hottest designers, clothing pieces, shoes, bags, accessories and items on sale, Shopbop also offers editorial look-books with a modern taste. It also does exclusive collaborations, often with topnotch and forward-minded labels and provides impressive styling advice. No wonder style-obsessed, fashion-loving and hip-dressing women love to visit and purchase from this website. And although there are no pieces for men in the website, they have another website, East Dane, which is just a click away from the Shopbop’s home page.

The Shopbop website offers free shipping and return, which may seem a really great deal, but there are too many complaints on their delivery services and customer support regarding returns. A huge portion of the complaints are all about getting the wrong item and then having a hard time getting their refunds weeks later. Some complaints are also about the quality of items they receive, which they think don’t match what’s in the website.

Save at Shopbop

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How to Use Shopbop Promo Codes

  1. Register a Free Account with Shopbop
  2. Enter your personal information and shipping details on the second page
  3. Once you have your account, add the item/s in your shopping cart.
  4. When you go to your shopping cart, add the promo code on the area below the product.
  5. Click ‘Apply Code’ to get the discount and happy shopping!

How to add promo codes on Shopbop

Introduction to Shopbop

Alumni of the University of Wisconsin would surely remember that little quaint store called Bop in Gorham Street, the only store trusted to bring in the best selection of the newest fashion trends in Madison, Wisconsin. Bob Lamey, together with Martha Graettinger and Ray Zemon, opened Bop in 1999 to cater to the chic students of the University. Later on, in 2000, they decided to launch the store’s digital platform, shopbop.com, expanding its reach and commencing its ascend to worldwide fashion domination.  

Bop to the Top

In its early days in Wisconsin, Bop focused on high quality and hard-to-find denim selections. Not soon after, as it embarked on the fast rising yet risky World Wide Web, the company started to offer a comprehensive array of dresses, accessories, handbags, and hats that were conscientiously handpicked by its modern and stylish buyers. Its list of 1,000 brands online including Diane Von Furstenberg, Cosabella, and Juicy Couture, as well as jeans by Citizens of Humanity, Diesel, Seven for All Mankind, only reflected its position as a leading fashion authority.

Many factors significantly contribute to the accomplishment of a brand. In the retail business, it’s more than just the kind of merchandise its sells nor the location of the shop. For Shopbop, its early success as a contemporary online fashion retailer was attributed to edits from the trendiest designers as well as its highly applauded customer service. To add more to Shopbop’s success was its distinct online guide to buying the perfectly coveted jeans and its exceptionally edited and regularly updated LookBook featuring the latest styles and trends in fashion. Having an exclusive section of limited-edition pieces from the world’s top designers also didn’t hurt.

Amazon Acquisition

The 2006 acquisition of Shopbop by the world’s largest internet retailer, Amazon, signified major changes for the young yet fast-growing company. Putting aside the expected leadership adjustment inside the brand, Amazon was able to expand the reach of Shopbop which now caters to more than 150 countries worldwide. The globally recognized retailer also managed to help Shopbop further enhance its customer service, making it easier to cater globally to women who have an extremely à la mode sense of style.

Shopbop Revamp and Total Brand Makeover

As a leading online contemporary fashion retail destination, Shopbop recognized the need to enhance its online presence to be at par with its counterparts. The site was redesigned from a pretty straightforward Amazon-like presentation of its merchandise to a more interactive and compelling virtual aesthetic. Apart from enlarged images, they added videos that play automatically upon clicking a product. They’ve also included style recommendations and update on trends on the site.

There has been significant and positive impact in Shopbop’s sales as its advances in digital marketing has widened its online reach while providing a better shopping experience to its customers. From being a brick-and-mortar shop in Madison, Shopbop’s growth into one of the forerunners in contemporary fashion is notably attributed to its digital marketing initiatives.

As a part of its continuous efforts to elevate its online prestige, Shopbop became more innovative in its use of its digital platform. Through a major brand makeover in 2017, it refined its branding to keep up with its competitors in the luxury retail department. Shopbop changed its logo, refined its brand color palette and refreshed its page design. It has also made online shopping easier for customers with its optimized navigation and search performance and improvements in its checkout page, making the shopping experience not only convenient and easy but a lot more fun.

Coinciding with Shopbop’s rebranding, the site launched its own loyalty program. Sign up for its loyalty program without spending a dollar, and you can reap the rewards which include sneak peek at the products before launching, birthday discounts, access to special brand events, early access to sales, and more.

Shopbob’s brother, East Dane

Shopbop plunged into the thriving market for menswear as it launched its male counterpart, East Dane. Since its launch in 2013, it has been the go-to destination of guys hunting for fashion-forward designer clothing. with practical advice on how to wear them. With Shopbop’s brother site, modern stylish guys can choose from hand-picked collection of renowned fashion designers. East Dane offers pieces from brands such as Alexander Wang and Gant by Michael Bastian. It combines high-fashion-meets-streetwear selections and practical advice on how to style those pieces for various occasions – a lot like guys favorite magazine for the effortlessly fashion-savvy and confident gentlemen.

Staying on Top

When Shopbop decided to close its sole physical retail store in Wisconsin in 2014, it was apparent that technology is only leading the world of fashion online. Sad as it may seem that the company was not able to retain its brick-and-mortar store, Shopbop is persistent that its fast-growing and highly profitable online venture is staying, reaching more customers and delivering more products around the world.  

Shopbop catalog page screenshot on March 26, 2019 Shopbop product page screenshot on March 26, 2019

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