Online Shopping Reviews

Athleta 2019 Review

Athleta home page screenshot on April 28, 2019
Athleta 2019 Review
Description
Athleta, an activewear-focused shop owned by GAP, has been adorned by many customers because of their items with great quality and design. Shoppers love that there are many items to choose from—the website has different types of pieces for different outdoor or athletic activity. However, experiences on stressful credit card promos and unreliable customer support make some customers dread shopping with this website, which is totally understandable.
Products' Positive Reviews
63
Customer Support
30
Range of Products
80
Shipping Options
72
Reader Rating0 Votes
0
Positives
Offers many types of outerwear and activewear pieces
Style and designs of items are great
Returns do not have a time limit
Negatives
Credit card promos cause more hassle to customers
Customer service isn’t consistently reliable
61
Ratings
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Athleta has a great selection of items when it comes to style and variety, however, not all customers are pleased with their quality. It’s a good thing though that they allow returns without a time-limit, which means any shopper can send back an item 10, 20, or 30 days after purchase. However, this is easily overshadowed by terrible experiences of many customers with credit card promos which wasn’t a smooth process. It didn’t help that the customer support is inconsistent—on some days they are reliable and other times they don’t help much, adding to the cons you might want to watch out for with this website.

Athleta catalog page screenshot on April 28, 2019 Athleta product page screenshot on April 28, 2019

 

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