The Modist truly captivates us with their wide selections of pieces, including high-end items from very famous brands in the fashion industry. Like many others who got interested by the website’s inclusivity for modest styling, what initially hooked us with the website is our curiosity of the ‘Ramadan’ section, which actually impressed us with the great styles and designs of pieces in that collection. But now matter how great their collection is, it’s always gonna be overshadowed by the fact that the website doesn’t have a good customer service that can handle concerns of their shoppers. It also disappoints us that their actual execution of their return policy is far from free—in fact, some shoppers didn’t even get a refund for the items they returned.
The Modist 2019 Review
The Modist initially impressed us with their inclusivity for women who don’t want to bear a lot of skin, and they have really great items for that particular style. The separate ‘Ramadan’ tab opened our eyes up to new fashion possibilities, and the online shop captivated us with the quality of their items and the availability of some of our favorite upscale brands. But there are quite a few things that irks us about this website, including their awful customer service and their refusal to refund returns.
Products' Positive Reviews
Customer Service and Support
Range of Products
Inspiring concept; inclusive of women who have modest styles
Wide-range of fashion collections
Features great and high-end brands
Customer support isn’t responsive most of the time, both thru phone calls and online
Website mentions a free return policy, but customers don’t get refund for their returned items
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