Online Shopping Reviews

PrettyLittleThing 2019 Review

PrettyLittleThing home page screenshot on April 28, 2019

August 2021 Sales (LATEST)


PrettyLittleThing 2019 Review
Description
PrettyLittleThing boasts of thousands of looks that you can get from their website, yet many customers have experienced stressful shopping with this online retailer. While there are some who have uneventful shopping experience, a lot of shoppers were disappointed by the quality of items and the site’s failure to refund many customers after they return items. So while there are a few good things about PrettyLittleThing, a whole lot of issues should make you think twice about purchasing with this website.
Products' Positive Reviews
50
Customer Support
21
Range of Products
80
Shipping Options
16
Reader Rating0 Votes
0
Positives
Designs of clothing pieces and accessories are hip and on trend
Offers beauty items as well
Website loads fast and has a great layout
Negatives
Quality of items can be a hit or miss
Returns are full of hassle, especially as they often fail to give customers refund
42
Ratings
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Focusing on women customers alone, PrettyLittleThing has a packed selection of items ranging from clothing and shoes, to accessories and beauty items. The pieces have great design, which many shoppers love, but they tends to get disappointed with the quality of the items upon delivery. Another huge complaint of many customers is that the website never pays refunds even weeks after the complete processing of returns. What’s worse is that their customer service isn’t that much of a help—which makes customers feel like they aren’t valued by the website.

PrettyLittleThing catalog page screenshot on April 28, 2019 PrettyLittleThing product page screenshot on April 28, 2019

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Products' Positive Reviews
Customer Support
Range of Products
Shipping Options
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