Opening Ceremony may not have the cheapest of items, but customers noted that the usual sale promotions on the website are worth the wait. Aside from that, many fans of the website’s aesthetic and collection look past the price range and directly into the value of the items they are getting, design wise. But what customers won’t let slide easily is the frustrating customer service that don’t even answer calls, leaving all the inconvenience of worrying about duplicate charges, delayed shipping, and issues with returns to their customers.