We’ve seen Nasty Gal try to keep its clients interested with its fresh collection and totally stylish items. While we generally deem that a positive mark, what baffles us is their constant problematic delivery, with customers left frustrated of waiting for their orders which sometimes don’t even arrive at all. Such kind of service makes us understand why some may feel like the entire website is a scam, which it isn’t, but this shop should really step up its game when it comes to a faster delivery of items. What we think compensates for that though, is the responsive customer support that seems concerned with the issues of customers. Then again, The Nasty Gal doesn’t impress us much with the quality of items, so they don’t get our 5-star vote.
Nasty Gal 2019 Review
The Nasty Gal website has a fresh and young vibe, yet what entices us to keep on browsing their pages are the actual styles of their items, which definitely reflects the cool concept of the store. However, it disappoints us that they have some items that aren’t what we expected quality-wise and their delivery takes a long time, too. While they somehow make up for their cool and generally responsive customer support, they hit or miss part of the shopping experience which is a huge factor why Nasty Gal is not on top of our favorites list.
Products' Positive Reviews
Range of Products
Cool designs of items
Generally dependable and sympathetic customer support
Quality of items isn’t consistent—some are okay, some are quite bad
Delivery is often late or in worse cases, no items are delivered at all
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