Garmentory initially kept us interested with the huge selection they have on their website—they have pieces for women, men, kids, and even home, featuring ‘cool’ brands and boutiques that are fresh and fairly new to the fashion game. To be fair, the mix of items in their collections are captivating for us, leading us to order some pieces that we really do like. The annoying part is just the bit where we realize that it’s hard for us to actually like the items in person, as they were not quite in the condition and quality we hope they would be in. Talking to their customer support is another frustrating thing altogether, as they refuse to replace or refund the items that are apparently not qualified for returns. And we know some customers didn’t even get a response from their customer support. Overall, we’re not in the least pleased about this website’s service, but their aesthetics though, is fairly attractive.
